1. DRAW THE FISHBONE
2. DEFINE THE PROBLEM
3. CHOOSE THE MAJOR CATEGORIES
4. IDENTIFY CAUSES WITHIN EACH CATEGORY
5. GO DEEPER TO IDENTIFY SUB-CAUSES
6. ANALYZE YOUR DIAGRAM
Nenad Marcetic is CIO at Lean Community. He has over 15 years of experience in Lean Management. He is a graduate of Quality Management. He has conducted more than 250 management system audits in various companies and industries (manufacturing, food and beverage, agriculture, IT services, finance, retail, mining). Since 2015 in a global automotive company, where he is responsible for process standardization and the implementation of the IATF standard.