Your route to excellence – a word of introduction
Creating a “routemap” for improvement
It all depends where you start from
- Different challenges facing the business
- Different existing capabilities and knowledge
- Different aspirations for the future
Understand your current situation
Define the Gap to the Vision
Create the map
- Type and connection: are they major items or supporting activities; how do they link together
- Priority: in which order would we like to tackle them
- Dependency: are there dependencies that require a particular order, irrespective or the assessed priority
- Urgency: there may be some actions that are required more immediate action irrespective or the assessed priority
Type of activity
Now you can create your map
The road ahead
- It all starts with leadership: what is the role of leadership in a high-performing operation, and how does it differ from traditional models we may have encountered? We’ll talk about inspirational, empowering servant leadership, the leader as coach and creating an environment for others to flourish.
- Everybody, everywhere, every day: a foundational element of Operational Excellence is “respect for people” – valuing the uniqueness and potential of everyone in the organisation. We’ll talk About the need for psychological safety, everyone being identifying and acting on opportunities to improve both the organisation and themselves to create a high-performing culture.
- Why are we here?: uniting everyone around a common sense of Purpose is key. We’ll talk about who we are serving, what their requirements and expectations are and how we connect everyone’s work to that p[urpose to provide meaning and focus.
- Play a game you can win: all too often plans are defeated before you start. They are based on vague notions of capacity and capability more in hope than confidence. We’ll talk about understanding true capacity and capability and how to create a plan that is agreed be everyone and that they are committed to deliver.
- On Time, In Full, No Errors: The goal of any operation is surely to deliver what the customer wants, when they want it and to the standard they expect, while also meeting internal cost targets to ensure profitability. We’ll talk about establishing the appropriate processes, routines and disciplines to achieve these goals consistently without excessive effort
- A culture of continuous improvement: No matter how good we are, there is always room to improve. We’ll talk about the importance of solving problems so they don’t re-occur and establishing routines for continuous improvement such that it becomes “business as usual”.
- A long-term, sustainable future: many businesses are successful for a season. Very few are successful over the long haul. What makes the difference? We’ll talk about a wide range of topics from considering people and planet as well as possible, people development and succession, agility, resilience and long-term perspective.
Where next? Will you join me?
Want to go deeper?
Can’t wait Your route to excellence?
If you need information or help more immediately, I’d be delighted to jump on a no-cost, no-obligation call.. Again drop me an email or complete the contact form on our website. I look forward to journeying with you.
Harvey Leach is passionate about helping organizations acquire the knowledge, skill, and culture they need to achieve Operational Excellence. Following a successful career in the automotive industry with Rover and BMW Group, where he worked in a variety of roles covering R&D, production and corporate strategy, Harvey has worked as a consultant, trainer, and coach since 2004. He delights in seeing teams “come alive” as they discover how they can apply the same principles that underpin some of the world’s leading companies to their organization to achieve impressive improvements in performance and more fulfilling lives.