Iwona Burka

Dr. Iwona Burka holds a Ph.D. in Economics and has carved a distinguished career as a business trainer, researcher, adviser, and university lecturer. Celebrated for her contribution to various papers on management systems, she's also co-authored the seminal book, "Lean Service in theory and practice". With years immersed in the real-world implementation of management systems, Dr. Burka excels at simplifying complexities and excess. She fervently champions the optimization of organizational processes using the Lean approach combined with the Kaizen philosophy.