Operations Through Customer Focus
Operations through customer focus. Could lack of customer orientation in Operations be…
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Harvey Leach is passionate about helping organizations acquire the knowledge, skill, and culture they need to achieve Operational Excellence. Following a successful career in the automotive industry with Rover and BMW Group, where he worked in a variety of roles covering R&D, production and corporate strategy, Harvey has worked as a consultant, trainer, and coach since 2004. He delights in seeing teams “come alive” as they discover how they can apply the same principles that underpin some of the world’s leading companies to their organization to achieve impressive improvements in performance and more fulfilling lives.
Operations through customer focus. Could lack of customer orientation in Operations be…
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